My transfer is taking longer than expected to process

You will have received an e-mail from Cauri Money support indicating that the transaction is in progress. This email will indicate the time it will take to process your transfer. Please make sure that this delay is over. Please wait until the time indicated in the e-mail has expired to allow time for your transfer to be processed.

If your transfer is taking longer than expected, it may be due to one of the following reasons:

We may have asked you to provide additional information or documents or there may be a problem that we are working to resolve. If any case, your dedicated financial advisor will reach out to keep you informed.

Updated on: 27/04/2022