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How can i use my Cauri Money App
How do I check my balance?
You can check your account's balance right from the homepage.
What types of card payments can I make?
You can make payments wherever your Cauri Money Mastercard is accepted. Take care of bills, pay in stores, buy airtime, shop online and more.
How do I know if my transaction has been cancelled?
We will send you a confirmation email as soon as your transaction has been cancelled. You can also check the status of the transaction in your transaction history. In case of cancellation, a transaction usually takes up to 24 hours to be refunded to you.
Can I us my app outside of my country of residence?
Yes! You can use the Cauri Money app and Cauri Money Mastercard and app outside your country of residence but the account itself is based in the EU and you must reside in the EU to open an account.