• Who can I send money to?

  Currently, you can send money to: anyone with a Cauri Money account any bank account in EU bank account in Senegal (e.g., Société Générale, Banque de l'Habitat, etc.) mobile wallet in Senegal (e.g., Orange Money)Few readers

• I need help to send money abroad

  Sending money abroad is now easier than ever with Cauri Money Download our app and you can do it from anywhere: at home, on the go, or in line at the supermarket! Once you download our app from Google Play or the App Store, sign up and enter your details when prompted, then choose a PIN. We'll need to verify the information you've provided, but you'll be ready to send as soon as we do. To send your first money transfer, follow these steps: Go to the marketplace tab Choose how you wantFew readers

• How will the person I send money to be notified?

  A text message will be sent to the recipient as soon as the funds are made availableFew readers

• I don't understand how exchange rates work.

  Exchange rates seem complicated at first, but are actually very simple. An exchange rate is the amount one currency is worth against another. Factors that affect exchange rates (making them go up or down) include: Supply and demand The confidence index Trade balance Inflation National debt We work very hard coming with our financial partners to provide you with the absolute best exchange rates on a daily basis.Few readers

• My transfer is taking longer than expected to process

  You will have received an e-mail from Cauri Money support indicating that the transaction is in progress. This email will indicate the time it will take to process your transfer. Please make sure that this delay is over. Please wait until the time indicated in the e-mail has expired to allow time for your transfer to be processed. If your transfer is taking longer than expected, it may be due to one of the following reasons: We may have asked you to provide additional information or documentsFew readers